Specified Commercial Transaction Act

1. Introduction

TubeVoice is committed to transparency in our business practices. This Commerce Disclosure outlines important information about our company, the products and services we offer, and how we process payments.

2. Company Information

Chief operations officer: Fabio Porta

Address: We will disclose without delay if requested

Phone Number: We will disclose without delay if requested

3. Products and Services

TubeVoice offers AI-powered YouTube comment analysis services. Our platform allows users to gain insights into audience sentiment, identify pain points, and discover trending topics within YouTube video comments.

4. Pricing and Payment

Our services are offered on a credit-based system. Users can purchase credits which can be used to analyze YouTube videos. Prices for credit packages are 5 USD for 10 credits, 10 USD for 25 credits, 15 USD for 50 credits. All prices are in USD and include applicable taxes, and may be subject to change.

5. Payment Processing

We use Stripe, a trusted third-party payment processor, to handle all financial transactions. When you make a purchase, you will be redirected to Stripe's secure payment page. Credits are given immediately after purchasing. We do not store your full credit card information on our servers.

Additional Fees: None

Accepted payment methods: credit card

Delivery Times: immediate after purchase

6. Refund Policy

Due to the nature of our digital services, all sales are final. However, if you placed your order by mistake, we can refund the full amount within a shiort period of time. Also notice any purchased credit will be removed.

7. Customer Support

If you have any questions about our services, pricing, or this disclosure, please contact our customer support team at support@nemops.com. We aim to respond to all inquiries within 24 hours during business days.

8. Updates to This Disclosure

We may update this Commerce Disclosure from time to time to reflect changes in our business practices or legal requirements. We will notify users of any significant changes by posting a notice on our website.